Join Our Team as a Remote Game Customer Service Representative

Are you passionate about gaming and looking for an exciting remote opportunity?

Our client, a leading full-service marketing consultancy, is expanding its reach across Southeast Asia and looking for talented individuals to join their team! Specializing in market research, strategic consulting, and brand promotion, they are known for delivering top-tier marketing solutions and exceptional service.

As a Game Customer Service Representative, you will be the voice of the gaming community, engaging with players through various channels to answer inquiries, provide support, and ensure a top-notch service experience. You’ll also collect and report player feedback, handle complaints, update records, assist in content translation, and participate in training to enhance your skills.

What We’re Looking For

✔ Fluent in Bahasa and proficient in spoken English
✔ Diploma (or equivalent) required; customer service experience is a plus
✔ Gaming enthusiast familiar with at least two games, eager to grow in the industry
✔ Strong sense of responsibility, teamwork, and adaptability to shift work
✔ Open to rotating shifts (5-day workweek with 2 days off):

• Day Shift: 9:00 AM – 6:00 PM
• Evening Shifts: 2:00 PM – 11:00 PM / 3:00 PM – 12:00 AM

🚀 Ready to Level Up Your Career?

Apply now or WhatsApp us at (+65) 83413441 to learn more!